Screening vs damage protection
A damage waiver pays after the stay. Screening decides before it, and the identity check is $0.75.
These are two purchases, not two options. We sell no insurance, we assess no damage and we pay no claims, so if what you need is a payout, keep the program you already run. Checktiv is screening for guests and tenants, sold per person screened and priced per check: you pick which checks run on a template, and you pay only for the ones that do.
- $5 in free credit, no card
- Every check has a published price
- SOC 2 Type II certified
Why teams switch
What screening does, and where it sits beside your protection program
A payout answers what happens after harm. Screening answers who is arriving. Neither answer substitutes for the other.
A guest books, then what?
A verification is created for that guest, with its own link. If your reservation system is one we connect to, the booking creates it and emails the guest the link without you touching it. If it is not, you add the guest in the dashboard and send the link yourself. What comes back lands in your dashboard, not in a claim form.
One screening is one person
You pay for the checks that ran on one person, so screening the guest who booked is one screening per reservation, however many people are staying. Identity verification is $0.75, and every other check on the list carries its own published price.
Nothing happens to the booking
We do not cancel it, refund it or message the guest about it. A screening that needs a person to look at it goes to a review queue, where your team approves it or declines it with a reason. Whichever way that goes, the protection program you already pay for is untouched.
Side by side
Screening and damage protection, side by side
The right column describes what a damage protection program is and does, not one company's product. Where it states a term or a behavior, that comes from Truvi's published pricing page, read on August 25, 2026, or from a conclusion we drew from what that page states and marked as ours. We have not read the program you run, which is why the questions further down work on any of them.
What each one is for
Guest screening
- Approves or declines a guest
- Runs before the guest arrives
- Pays nothing toward damage
Damage protection
- Pays out after a reported loss
- Makes no pre-arrival decision
How you buy it
Guest screening
- One screening is one person
- A published price on every check
- Checks switch on per property
Damage protection
- Priced against the booking
- No fee when a product does not run
What you are left holding
Guest screening
- A record for every person screened
- What was checked, and who reviewed it
- Readable in your own dashboard
Damage protection
- A settlement once a claim is agreed
- The paperwork begins with the claim
Pricing comparison
Public pricing, line by line
What one person screened costs here, beside how a protection program is priced. Our prices are published per check and are the same for everyone. The right column is Truvi's pricing page, read on August 25, 2026, where every program is priced against the booking and the protection tiers are named rather than priced. The two units do not divide into each other, so compare a month of bookings against the people you would have screened in that month.
| Line item | Screening, per person checked | Damage protection, per booking |
|---|---|---|
| Screening, priced per person checked | ||
| Identity verificationPriced against the booking on the program we read, so no per-person figure appears. | $0.75 | No figure publishedSources for Identity verification, Damage protection, per booking |
| Watchlist screening | $1.00 | No figure publishedSources for Watchlist screening, Damage protection, per booking |
| US criminal background | $5.00 | No figure publishedSources for US criminal background, Damage protection, per booking |
| Global criminal background | $2.00 | No figure publishedSources for Global criminal background, Damage protection, per booking |
| Document signing | $0.50 | No figure publishedSources for Document signing, Damage protection, per booking |
| Damage protection, priced per booking | ||
| A damage protection programWe sell no insurance and pay no claims. This is the line your protection program is for. | Not offered | No figure publishedSources for A damage protection program, Damage protection, per booking |
- Published price The price the company prints on its own page.
- No figure published No figure for this line appears on the pricing page we read, where programs are priced against the booking.
- Not offered The company does not sell this line item.
How to start
Do not cancel anything. Keep the protection program you already pay for, open a free account, and turn screening on for one property rather than the whole portfolio. Send the link to yourself before you send it to a guest, so you see exactly what a guest sees and exactly what comes back to you. Then send it to the next guest who books that property, and read the record it leaves you.
Open a test account. It asks for a name, a work email and a password, nothing about your company or your address. In it you can set up and run a screening from end to end: the checks you turn on, what the person being screened is asked for, what your team sees when a result needs a look, and what reaches your own systems. The account is free, it does not expire, and it is not a trial.
In test mode nothing real is checked: you pick the result of each check in advance, and what comes back is made up. It is there to let you walk your own setup end to end for nothing, so it is not free screening and not a sample of our results. Comparing us against the vendor you use today takes real checks, which is what the free credit is for.
Start free. The $5 of credit every account opens with pays for real checks, not test ones, and it lasts 14 days. No card required.
After that, add a payment method and load any amount. No minimum, no contract, no sales call.
Our per-check prices are published and there is no negotiated rate card. A plan can include some checks at no charge, and the price list names which ones.
Compliant by design
What we are certified for
Personal data is encrypted at rest and in transit, EU customer data stays in the EU, and deletion is automated on a schedule you set. The audit report is available under NDA.
- SOC 2 Type IICertified
- GDPREU data residency
- CCPASupported
- Automated deletionConfigurable
Common questions
Screening, damage protection, and whether you need both
What is Checktiv?
Screening for guests and tenants, sold per person screened and priced per check. You pick which checks run on a template and pay only for the ones that do. We sell no insurance, we assess no damage and we pay no claims.
Do I have to choose between screening and damage protection?
No, and it is usually the wrong question. A protection program acts after something has gone wrong: you report it, the claim is agreed, and money moves. Screening acts before the guest arrives and hands you a decision and the record behind it. Leave the program switched on and put screening in front of it.
If I screen every guest, can I stop paying for damage protection?
No. Screening pays for nothing. If a guest breaks a television we do not assess it, we do not cover it and we send you no money, and running a check on that guest changes none of that. Keep the program.
Then what am I buying?
A decision made before arrival, and the record of how it was made: what was checked, what came back, which policy applied, who reviewed it and when. That record is what you produce when somebody asks how you decided.
A guest books one of my units. What happens next?
If your reservation system is one we connect to, the booking creates the verification and emails the guest the link without you touching it. If it is not, you add the guest in the dashboard and either have us send the email or copy the link and send it the way you already contact guests. The link opens in a browser, so there is nothing for the guest to install, and you can see the date it expires.
What does the guest actually do?
They open the link, confirm their own name, and give the date of birth and address that the checks you turned on need. Then they photograph a government ID, and take a selfie too if you turned that on. You can add your own questions on a single screen, and a document for them to read and sign by typing their name. If they started on a laptop, they can scan a code on the screen and finish the ID photos on their phone.
Will my guests have to do more than they do today?
Yes, and that is the trade. Nothing decides anything about a person before they arrive without asking that person for something. What we can do is keep the ask small: one link, one screen of questions, an ID photo, finished on the phone they booked on.
What does a screening cost?
A screening is one person checked, and you pay for the checks that ran on that person. Identity verification is $0.75, watchlist screening is $1.00, US criminal background is $5.00, a global criminal check is $2.00 and document signing is $0.50.
How does that compare with what my protection program costs?
The two prices do not divide into each other, because the units are different. A protection program is priced against the booking. Ours is one person checked. Take a month you have already lived through, count the bookings you took and the people you would have screened, and put those two totals side by side. That is the only comparison that means anything.
What should I ask the protection program I already run?
Three things, and they work on any program, including one we have never read. Which payout timetable is in the contract, rather than on a page selling the program. Where the money lands once a claim is agreed: your own bank account, or a balance your provider holds for you. And whether a booking that cancels is still billed. Ask for all three in writing.
Do I need a developer to set this up?
No. Choosing which checks run, adding a guest and sending the link are all done in the dashboard. There is a connector that creates the verification straight from a new reservation for the property systems we connect to, but none of that is needed to run your first check.
Can I start without talking to anyone?
Yes. Open an account and it comes with $5 in free credit that lasts 14 days, with no card. Spend it on real screenings and read the record you get back before you decide anything.
Where does my data live?
The US and the EU are separate regions, and data for an EU customer stays in the EU one. There is no copying between them, and every applicant record is encrypted at rest under a key held for that one customer.
Is Checktiv enough for a compliance review?
We are SOC 2 Type II certified. The report goes out under an NDA, so ask us for it and we will send it.
Next step
Keep the program. Add the decision.
Screening priced per person checked, on an account you can open and use today.
$5 in free credit on signup that lasts 14 days, no card required, and no call with anyone at Checktiv before you can run a check.