Secure & Streamline Your Hotel Operations
Automate guest verification, prevent fraud & chargebacks, enhance guest safety, and streamline check-in for your hotel or motel with Checktiv.
$5 in free credit · 14 days · no card required.
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Streamline Check-in & Automate Verification
Long check-in lines and manual ID checks frustrate guests and burden staff. Checktiv brings intelligent automation to your front desk:
Faster Verification
Verify IDs and assess risk in seconds, significantly reducing guest wait times and speeding up the check-in process by up to 50%.
Reduce Staff Workload
Automate data entry from IDs and eliminate manual background checks, freeing up front desk staff to focus on guest service.
Consistent Screening
Ensure every guest (online booking or walk-in) undergoes the same robust verification process, enhancing security and compliance.
The Ultimate Defense Against Hotel Fraud & Disruptions
Stop Fake IDs
Our advanced ID verification detects fraudulent documents presented online or at the front desk.
Prevent Fraudulent Bookings
Identify high-risk online reservations using behavioral analysis, device intelligence, and payment validation.
Reduce Disruptions
Screen against watchlists and incident reports to identify guests likely to cause disturbances, damage property, or pose risks to others.
Eliminate Chargebacks & Protect Hotel Revenue
Chargebacks impact your bottom line, whether from direct bookings or OTAs. Checktiv provides the defense you need:
Reduced Friendly Fraud
Deter guests from making opportunistic claims by demonstrating a robust verification process was completed.
High Success Rate
Achieve near-zero chargeback rates with evidence that wins 98% of disputes for our clients.
Bulletproof Dispute Evidence
Capture verified ID, selfie match, payment validation, and fraud signals to create undeniable proof against illegitimate chargebacks.
Enhance Guest Safety & Hotel Reputation
A secure environment is crucial for guest satisfaction and maintaining a positive brand image:
Prioritize Guest Safety
Proactively screen guests against relevant watchlists and background checks to create a safer environment for everyone.
Build Guest Trust
Show legitimate guests that you prioritize their safety and security through professional verification processes.
Protect Your Brand
Prevent negative incidents and associated publicity by identifying and managing high-risk situations before they escalate.
Reputation is Everything: Checktiv helps you operate a secure, compliant, and reputable hotel, fostering guest loyalty and positive reviews – the cornerstones of success in the hospitality industry!
Easily integrate your tech stack with Checktiv
Use Checktiv to integrate the services you need via Web SDK, RESTful API, or our Hosted Verification Page. Alternatively, you can onboard users via a QR code or a link to the verification form without integrating Checktiv at all. Don't worry about interruptions with 99.996% uptime.
$5 in free credit on signup · no card required.
Frequently Asked Questions
How does Checktiv automate verification during check-in?
Autohost integrates with your Hotel PMS. For online bookings, verification happens pre-arrival. For walk-ins or at the front desk, staff can initiate quick ID scans and verification through our system, ensuring consistency and speed while reducing manual data entry.
Can Checktiv detect fake IDs presented at the front desk?
Yes! Our ID verification includes checks for tampering, hologram validation (where applicable), and biometric matching against the guest's selfie/liveness check, significantly reducing the chance of accepting fraudulent documents.
How does Checktiv help prevent chargebacks for hotel bookings?
We capture comprehensive verification data (verified ID, selfie match, payment validation, fraud signals) creating strong evidence to contest chargebacks from both direct bookings and OTAs, achieving a 98% win rate for our clients.
Does Checktiv integrate with major Hotel Property Management Systems?
Yes, Checktiv is designed for seamless integration with leading Hotel PMS providers. Our API allows for automated data exchange, triggering verification and pushing results back into your system for streamlined operations.
How does verification enhance guest safety and hotel reputation?
By screening guests against watchlists, background checks (optional), and our network intelligence, Checktiv helps identify individuals who may pose a risk to other guests or staff. Preventing incidents protects your guests and safeguards your hotel's valuable reputation.